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  • All Categories
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Delivery Information

At tanhuowa, we value each and every single customer. As customer satisfaction is always our top priority, we offer various shipping option

s to suit every customer. Our options range from postal shipping (standard and medium speed) to expedited shipping (fast delivery).

Shipping Method

Region Shipping Time
                       (Business Days Estimation)

Flat Rate Shipping

( Postal: slow delivery ) 

United States, Canada 8 - 15
United Kingdom, France, Spain, Germany, Netherlands,  Ukraine, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland 10 - 20
Brazil, Russia, Italy, Argentina, Chile, Mexico 15 - 35
All Other Countries 10 - 25

Standard Shipping

( Postal: medium delivery)

Russia, Brazil 10 - 25
Latin America (excluding Brazil) 7 - 15
All Other Countries 5 - 8

Expedited Shipping

(DHL/UPS/IB)

Worldwide (excluding Russia and Brazil) 3 - 7

You can choose your preferred shipping method on the Order Information page during the checkout process.

*Important Notes

• Postal deliveries: If you haven’t received your package based on the above estimates, Please kindly submit a ticket on our  Support Center .

 We will provide a delivery deadline and then offer a solution.

• Due to longer customs clearance times, Standard Shipping times have been extended to 15-30 days for Brazil and 10-15 days for all other destinations in Latin America.

• All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.

• Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.

• It can take a few days following order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.

• tanhuowa ships all packages from our warehouse and distribution center.

• tanhuowa may have to verify payment and order details before processing your order.
                   We kindly ask our customers to reply us as soon as possible to ensure a fast and smooth process.

 

Total Delivery Time = Processing Time + Shipping Time

What is item processing time?

After the receiving of your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product with the average processing time approximately 4 business days; however, it can also be affected by the item's stock status. If your order includes popular items experiencing stock availability issues, the order can take between 5-10 business days to process.

Additional Shipping Info

All shipments from China are Delivery Duty Unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any,these charges must be paid by the customers.Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.

 

Any question? We are here to help!


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